Insights

Chatbots are not helping your customers

The expansion of Artificial Intelligence (AI) has been rapid in recent years with chatbots being one of the most accessible tools for companies to tap into. However, what is a chatbot?

Can AI be blamed for price fixing?

What is in AI’s black box, how regulation of developing algorithms in AI isn’t ready for the current evolution, the tendency for AI algorithms to collude on pricing, and what impacts manipulating this technology could have on your brand.